Privacy Policy
Privacy Policy
Privacy Policy
AVA Intellect Privacy Policy
Last updated: 2024-12-02
At AVA Intellect, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our platform, including our website (www.avaintellect.com) and any services we provide. By continuing to use our services, you agree to the terms outlined in this policy
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
Information you actively provide, such as your name, email address, and contact details when you create an account, use our services, or contact us.
Payment details, where applicable, for transactions on our platform.
Usage Data
Log data, such as IP addresses, browser type, pages visited, time spent, and date of access.
Device data, including device type, operating system, unique device identifiers, and settings.
Geo-location data based on your device’s settings.
AI-Generated Data
Data processed by our AI Agents, which may include text, audio, video, and metadata related to your usage of the platform.
Error Data
Technical details collected automatically when an error occurs while using our site or services, such as device information and contextual details about the error.
2. How We Use Your Information
We use the information collected to:
Provide, manage, and personalize our services.
Improve platform performance and analyze usage patterns.
Respond to your inquiries and support requests.
Ensure compliance with legal obligations and enforce our Terms of Service.
We may also combine information we collect about you with general information or research data from trusted sources to improve service delivery.
3. Data Sharing with Third-Party Providers
To operate effectively, AVA Intellect works with trusted third-party providers that adhere to strict data protection standards. These include:
AWS (Amazon Web Services): For hosting our platform and securely storing data.
Azure: For integrations with Microsoft services, including Microsoft Teams.
OpenAI: For AI-driven responses through their secure API.
Anthropic: For AI-driven responses through their secure API.
Langsmith: For language data processing and knowledge integration in AVA Agents.
Deepgram: For audio transcription and processing of voice interactions.
Cartesia: For audio transcription and processing of voice interactions.
We only share your data with these providers when necessary to deliver our services. Links to third-party sites are governed by their respective privacy policies, and we encourage you to review them.
4. Data Security
We implement rigorous measures to protect your data, including:
Encryption: Data is encrypted both in transit and at rest.
Access Control: Only authorized personnel can access your data.
Data Retention: Data is retained only as long as necessary to fulfill its purpose or as required by law.
While we strive to protect your information, no electronic transmission or storage method is 100% secure. You are responsible for maintaining the security of your account credentials.
5. Your Rights and Control
Depending on your location, you may have the following rights:
Access, correct, or delete your personal data.
Withdraw consent for data processing.
Manage cookies and tracking technologies via browser settings.
File complaints with a supervisory authority.
To exercise these rights, please contact us using the details provided below.
6. Use of Cookies
We use cookies and similar technologies to:
Necessary Cookies related to platform functionality and security
Collect data about platform usage
For more details, see our Cookie Policy.
7. Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information about them. If you believe we have inadvertently collected data from a child under 13, please contact us to request its deletion.
8. How Long We Keep Your Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal, accounting, or reporting obligations. Once no longer required, we delete or anonymize your data.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business processes, technology, or legal requirements. Significant updates will be posted on our platform, and the "Last Updated" date will be revised. By continuing to use the website after the updated date, you agree to be bound by the revised policy.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us via email at contact [at] avaintellect [dot] com.
© 2024 AVA Intellect. All Rights Reserved.
AVA Intellect Privacy Policy
Last updated: 2024-12-02
At AVA Intellect, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our platform, including our website (www.avaintellect.com) and any services we provide. By continuing to use our services, you agree to the terms outlined in this policy
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
Information you actively provide, such as your name, email address, and contact details when you create an account, use our services, or contact us.
Payment details, where applicable, for transactions on our platform.
Usage Data
Log data, such as IP addresses, browser type, pages visited, time spent, and date of access.
Device data, including device type, operating system, unique device identifiers, and settings.
Geo-location data based on your device’s settings.
AI-Generated Data
Data processed by our AI Agents, which may include text, audio, video, and metadata related to your usage of the platform.
Error Data
Technical details collected automatically when an error occurs while using our site or services, such as device information and contextual details about the error.
2. How We Use Your Information
We use the information collected to:
Provide, manage, and personalize our services.
Improve platform performance and analyze usage patterns.
Respond to your inquiries and support requests.
Ensure compliance with legal obligations and enforce our Terms of Service.
We may also combine information we collect about you with general information or research data from trusted sources to improve service delivery.
3. Data Sharing with Third-Party Providers
To operate effectively, AVA Intellect works with trusted third-party providers that adhere to strict data protection standards. These include:
AWS (Amazon Web Services): For hosting our platform and securely storing data.
Azure: For integrations with Microsoft services, including Microsoft Teams.
OpenAI: For AI-driven responses through their secure API.
Anthropic: For AI-driven responses through their secure API.
Langsmith: For language data processing and knowledge integration in AVA Agents.
Deepgram: For audio transcription and processing of voice interactions.
Cartesia: For audio transcription and processing of voice interactions.
We only share your data with these providers when necessary to deliver our services. Links to third-party sites are governed by their respective privacy policies, and we encourage you to review them.
4. Data Security
We implement rigorous measures to protect your data, including:
Encryption: Data is encrypted both in transit and at rest.
Access Control: Only authorized personnel can access your data.
Data Retention: Data is retained only as long as necessary to fulfill its purpose or as required by law.
While we strive to protect your information, no electronic transmission or storage method is 100% secure. You are responsible for maintaining the security of your account credentials.
5. Your Rights and Control
Depending on your location, you may have the following rights:
Access, correct, or delete your personal data.
Withdraw consent for data processing.
Manage cookies and tracking technologies via browser settings.
File complaints with a supervisory authority.
To exercise these rights, please contact us using the details provided below.
6. Use of Cookies
We use cookies and similar technologies to:
Necessary Cookies related to platform functionality and security
Collect data about platform usage
For more details, see our Cookie Policy.
7. Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information about them. If you believe we have inadvertently collected data from a child under 13, please contact us to request its deletion.
8. How Long We Keep Your Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal, accounting, or reporting obligations. Once no longer required, we delete or anonymize your data.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business processes, technology, or legal requirements. Significant updates will be posted on our platform, and the "Last Updated" date will be revised. By continuing to use the website after the updated date, you agree to be bound by the revised policy.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us via email at contact [at] avaintellect [dot] com.
© 2024 AVA Intellect. All Rights Reserved.
